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2021/03/16

微軟釋出更新!按列印鍵導致「藍白當機」問題有解了

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微軟釋出更新!按列印鍵導致「藍白當機」問題有解了
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新頭殼newtalk |郜敏 綜合報導
2021年3月16日 下午1:18·1 分鐘 (閱讀時間)












微軟釋出更新,解決用戶列印時會出現的藍白當機問題。 圖:取自微軟官網

[新頭殼newtalk] 上週有不少用戶發現,微軟本月釋出的Windows 10更新似乎會導致列印時螢幕出現藍白色畫面,電腦當機,讓不少人叫苦連天!如今官方釋出最新更新,解決了這個問題。

外媒《Windows Latest》先前報導,許多用戶反應,當他們想要列印文件時,一按下列印鍵,電腦螢幕就會出現藍底白字的當機畫面,造成極大不便,包括京瓷、理光和Zebra的影印機都是受災戶,受影響的版本包括KB5000802、KB5000809、KB5000808、KB5000822等。

微軟今天表示,經過檢驗,這個問題只會影響某些影印機,用戶只要下載今日釋出的更新後就可以解決。具體做法為在「設置」項目的「更新和安全性」中選擇「Windows更新」,然後點選「檢查更新」以下載最新版本。更新後,不必重新啟動電腦,電腦就會和影印機重新連結。

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