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April 21, 2012

忘放起落架輪胎 機長傳簡訊險墜機, Jetstar Pilot Distracted By Texts

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http://mashable.com/2012/04/19/pilots-close-call-texting/


忘記放起落架輪胎 機長傳簡訊差點墜機

    新加坡新聞

20/04/2012 21:57


(新加坡20日訊)飛機降陸在即,機長竟在傳手機短訊,忘記放下起落架輪胎,差點導致飛機在樟宜機場墜毀!

 這此驚險事件發生在前年5月27日,差點在樟宜機場出事的捷星航空(Jetstar)JQ57班機,當天從澳洲達爾文飛往新加坡。

 據澳洲媒體報道,澳洲交通安全署介入調查后發現,班機事發前飛抵樟宜國際機場,正準備降陸時,機長的手機突然接收到短訊。

機長機師缺乏溝通

 根據最初調查,負責駕駛飛機的機師(first officer)當時察覺有問題,他嘗試提醒機長,可是機長卻在回復手機短訊,沒有反應。

 直到飛機的警報系統響起,他們才驚悉飛機距離地面只有區區150公尺,班機的起落架輪胎根本沒有放下來。

 飛機當時越來越靠近地面,所幸在機腹撞擊地面前的千鈞一髮之際,飛機臨時放棄降陸,緊急升空,環繞一陣后才安全著陸。

 澳洲當局的調查報告指出,機長和機師事發時,沒有進行例常的降陸準備,包括放下起落架的輪子、檢查降陸清單以及其他必要的步驟,另外,兩人當時顯然缺乏溝通。

 捷星航空昨天在網站上發佈文告強調,當時飛機乘客的安全並沒有受到威脅,澳洲交通安全署也沒有指公司的安全程序有問題。

 捷星航空也表示,公司將這起事件當成學習個案,進一步加強培訓和提高安全水平。 

http://www.chinapress.com.my/node/312237
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開飛機不用手機!機長駕駛時用手機 險發生意外
Matt Kan

2012年4月20日 16:18
分享

記者甘偉中/綜合報導

一架由澳洲達爾文飛新加坡的班機,在降落樟宜機場時疑因機長正在使用手機,導致著地前起落架未放下,差點發生意外,該班機緊急將機首拉起重飛,於第二次降落時順利著陸。

這起事件發生在 2010 年 5 月 27 日,JQ57 號班機降落時,副駕駛兩度未獲得機長回應,抬頭發現機長正在使用手機,才發現機長並未意識飛機正要落地,起落架仍未放下。當機長察覺此事時,飛機高度已低於 500 呎安全高度,因而必須將機首拉起重新降落。

機長 Mark Rindfleish 事後表示,因降落前未關機,在空中收到簡訊「為了要關機,正在將手機解鎖」,因而分心未注意到副駕駛的知會。而副駕駛也在調查中坦承,接近樟宜機場時因精神不濟,將自動駕駛切換為手動駕駛,「試圖打起精神」。

該事件由澳洲交通安全局進行調查,並於 20 日公佈調查結果。報告指出「駕駛艙中發生的數起事件導致組員分心,繼而降低了溝通效果、決策判斷及察覺能力」「副駕駛疑因疲倦導致負面影響」。

捷星航空針對此報告在官方網站發表回應,表示「基於一些整合因素,導致駕駛分心」「駕駛發覺在低於標準高度之前,無法將完成降落程序,因此取消降落」「重新降落是所有航空公司的標準作業程序,並且每天在世界各地發生。」

基於這個事件,捷星航空日後將在飛機起飛前的檢查項目中,將手機關機列為其中的一個項目,也把飛機降落時的標準安全高度從 500 呎上調至 1000 呎。

資料來源:
Jetstar Statement on JQ57
Investigation: AO-2010-035 - Incorrect aircraft configuration - Airbus A321-231, VH-VWW, Singapore Changi

International Airport, 27 May 2010
Airliner's Close Call Blamed on Pilot's Texting [VIDEO]
Don't Text and Fly: Pilot Nearly Crashes Plane While Checking Text Messages | PCWorld



http://www.nownews.com/2012/04/20/153-2806335.htm#ixzz1sgSwbQgO

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Jetstar Statement on JQ57
19 April 2012


Jetstar is using an incident involving cockpit distraction on one of its flights as part of its regular training for pilots.

On 27 May 2010, JQ57 from Darwin to Singapore cancelled its initial approach into Changi Airport because pilots detected the aircraft was not fully configured for landing by the time it reached 500ft. The aircraft, an A321, landed safely and without incident shortly afterwards.

These cancelled landings – called ‘go arounds’ – are standard procedure for all airlines and happen every day at airports around the world.

A report released today by the ATSB into JQ57 showed that the pilots – both highly experienced and with a combined total of 17,000 flying hours – became distracted by a combination of factors. This distraction led to the pilots’ deciding to perform a go-around.

The ATSB report made no findings against Jetstar, nor did it find any fault with Jetstar’s policies or procedures. The safety of the aircraft was never compromised.

Jetstar’s Chief Pilot, Captain Mark Rindfleish, said: “We take a very conservative approach to how far before touchdown an aircraft should be completely configured for landing. In the case of JQ57, pilot distraction meant all the landing checklist items weren’t completed before the aircraft passed an altitude of 500ft, at which point a go-around was required under our operating procedures.

“Human factors, like distraction, are why airlines have so many procedural safeguards built into how they fly. The combination of factors on JQ57 has provided new learnings and the opportunity to add to these safeguards, which we take very seriously.”

As well as making JQ57 a case study in its training on the potential for cockpit distraction, Jetstar has also:

    Added an item to the takeoff checklist providing a reminder to pilots to ensure their mobile phones are switched off.

This is a result of the investigation finding one of the pilot’s phones was inadvertently left on and automatically picked up messages on approach to Changi Airport, adding to distraction in the cockpit.


    Increased the mandatory distance for the landing checklist to be completed from 500ft above the airport to 1,000ft as an additional safeguard.


    Through training, reinforced the importance of crew ensuring they use mandatory rest periods in between duties effectively.

For more information please contact Jetstar Corporate Communications
jetstarmedia@jetstar.com

http://www.jetstar.com/mediacentre/latest-announcements/detail?Id=c7009968-e3c6-4447-abf8-

07c1db244967&language=en
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Don't Text and Fly: Pilot Nearly Crashes Plane While Checking Text Messages

By Jared Newman, PCWorld    Apr 19, 2012 1:32 PM

[Click to enlarge] A Jetstar plane...with its landing gear outA Jetstar plane...with its landing gear outIn an extreme case of cell phone distraction, a commercial passenger airplane nearly touched down without its landing gears, because the pilot was too busy texting while flying.

Fortunately, the plane's crew realized the problem just 392 feet above the ground, and aborted the landing. The 220-seat Airbus 320 landed on its second approach without incident.

The close call occurred on a Jetstar flight from Darwin, Australia to Singapore on May 27, 2010. According to The Age, an investigation by the Australian Transport Safety Bureau has just now revealed all the details.

The pilot was trying to unlock his phone and turn it off, because he'd failed to do so before takeoff and was receiving text messages 2,000 feet in the sky. On two occasions, the pilot didn't respond to requests from the co-pilot, who at 1,000 feet realized that “something was not quite right” with the airplane.

Only when a cockpit alert sounded at 720 feet did the main pilot realize what was going on. He instinctively tried to retract the landing gear, but by then the plane was already too low. The crew finally aborted the landing at 392 feet.

Jetstar has downplayed the hairiness of the situation. In a press statement, the company said canceled landings--or “go-arounds”-- are standard procedure when landing checklist items aren't completed in time. “Human factors, like distraction, are why airlines have so many procedural safeguards built into how they fly,” Jetstar's Chief Pilot, Captain Mark Rindfleish, said.

In any case, Jetstar has increased the distance for completing the landing checklist from 500 feet to 1,000 feet. It's also adding a reminder for pilots to turn off their cell phones before takeoff. Apparently they don't listen to flight attendants' pre-flight safety briefings.

http://www.pcworld.com/article/254101/dont_text_and_fly_pilot_nearly_crashes_plane_while_checking_text_messag

es.html#tk.rss_news
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Airliner’s Close Call Blamed on Pilot’s Texting [VIDEO]
Kate Freeman 1 day ago by Kate Freeman 8
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A pilot’s preoccupation with his cellphone caused his crew to forget to lower the landing gear just 500 feet above ground, according to a report issued Thursday by the Australian Transport Safety Bureau.

The close call on Jetstar flight JQ57 on May 27, 2010 from Darwin to Singapore began when the pilot became fixated on his incoming text messages. The first officer had to twice get the captain’s attention to request they run through the landing checklist. When the first officer still didn’t get the captain’s attention, he looked over at him to see the captain using his cellphone. According to the report, the captain told the first officer he was trying to unlock his cellphone to
turn it off. The captain said he didn’t hear the copilots request to land. Then, the co-pilot realized the landing gear wasn’t lowered. Luckily, the plane was able to try for a second landing attempt.
Pilots landed the plane safely on the second try. The statement on Jetstar’s website notes, “These cancelled landings – called ‘go-arounds’ – are standard procedure for all airlines and happen every day at airports around the world.” This particular go-around, however, was determined to be a result of pilot distraction, an unsettling issue that’s becoming increasingly common.

SEE ALSO: Put the Phone Down: April Is Distracted Driving Awareness Month

The Australian Transport Safety Bureau’s report about the incident notes, “The investigation identified several events on the flight deck during the approach that distracted the crew to the point where their situation awareness was lost,

decision making was affected and inter‑crew communication degraded. In addition, it was established that the first officer’s performance was probably adversely affected by fatigue.”

This incident has resulted in additional procedures for pilots flying Jetstar. Now, part of the pilots’ landing checklist will include reminders to turn off their cellphones. Checklists will now have to be completed by the time planes have descended to an altitude of 1,000 feet, rather than 500.

Jetstar is owned by Qantas Group, Australia’s largest international and domestic airline. Jetstar has not yet responded to a request for comment.

The report does not note how many passengers were on the Airbus A321-231, but according to Jetstar’s website, that type of plane can hold 220 passengers.

Accidents caused by gadgets are a common problem that can affect the safety of passengers, both in the air and on the ground.

When is it acceptable for pilots to use cellphones while working? Tell us in the comments.

Image courtesy of egmTacahopeful, Flickr

http://mashable.com/2012/04/19/pilots-close-call-texting/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Mashable+%28Mashable%29&utm_content=Google+Reader
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Aviation safety investigations & reports
Investigation title
Incorrect aircraft configuration - Airbus A321-231, VH-VWW, Singapore Changi International Airport, 27 May 2010
 
Investigation Number:AO-2010-035
Investigation status:Completed
Investigation completed

    Summary


At 1845 Singapore Time on 27 May 2010, an Airbus A321-231, registered VH-VWW and operating as Jetstar flight JQ57, was undertaking a landing at Singapore Changi International Airport. The aircraft was not in the correct landing configuration by 500 ft height above the aerodrome and, as required by the operator's procedures in the case of an unstable approach, the crew carried out a missed approach.

The investigation identified several events on the flight deck during the approach that distracted the crew to the point where their situation awareness was lost, decision making was affected and inter‑crew communication degraded. In addition, it was established that the first officer's performance was probably adversely affected by fatigue.

The investigation did not identify any organisational or systemic issues that might adversely impact the future safety of aviation operations. However, following this occurrence, the aircraft operator proactively reviewed its procedures and made a number of amendments to its training regime and other enhancements to its operation.
 
General Details
Date:     27 May 2010    Investigation Status:     Completed
Time:     1045 UTC    Investigation Type:     Occurrence Investigation
Location:     Singapore Changi International    Occurrence Type:     Aircraft Control
State:     International    Occurrence Class:     Operational
Release Date:     19 Apr 2012    Occurrence Category:     Incident
Report Status:     Final    Highest Injury Level:     None
 
Aircraft Details
Aircraft Manufacturer:     Airbus
Aircraft Model:     A321-231
Aircraft Registration:     VH-VWW
Serial Number:     3916
Operator:     Jetstar
Type of Operation:     Air Transport High Capacity
Damage to Aircraft:     Nil
Departure Point:    Darwin, NT
Destination:    Singapore
Download Final Report
[PDF: 317KB]
 
 
 
Last update 19 April 2012

http://www.atsb.gov.au/publications/investigation_reports/2010/aair/ao-2010-035.aspx
 



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